FAQ

Q: How can I track my order?

Tracking your XHON7 order is easy. After your order is confirmed and shipped, we'll email you a tracking number. Use it to track your order in real-time. To track your order: 1. Go to the XHON7.com website. 2. Find the "Track Your Order" section (either in the footer of the homepage or in your account settings). 3. Enter the tracking number from your email. 4. Click "Track Order" to see the current status and delivery date. If you need help, contact our customer service team. Enjoy your multicultural-inspired product experience!
What are the opening times?

Being an online art store, is accessible 24/7 for browsing and placing orders. You can explore and purchase our beautiful Afro-inspired artworks and unique products at any time that suits you. While our store is always open, our customer service team is available to assist with any inquiries or issues from Monday to Friday, 9 AM to 5 PM (EST). Feel free to reach out during these hours for prompt assistance.
What is the shipping policy and how do returns work?

At XHON7, we pride ourselves on delivering exceptional Afro-inspired art and products to our valued customers with a reliable and efficient shipping process. We offer standard shipping on all orders, typically arriving within 5-7 business days. For customers needing their art sooner, we provide expedited shipping options at an additional cost, with delivery usually within 2-3 business days. In the event you are not satisfied with your purchase, we have a straightforward returns policy. You have 30 days from the date of delivery to return any item for a full refund or exchange, provided it is in its original condition. To initiate a return, simply visit our website and navigate to the 'Returns' section, where you will find detailed instructions and a return form. Please note that return shipping costs are the responsibility of the customer, unless the item was damaged or defective upon arrival. By maintaining transparent policies, XHON7 ensures you have the best possible experience when shopping for our beautiful, unique Afro-inspired art and merchandise.
What can I expect in terms of the quality of product material and the artistic mood behind XHON7's merchandise?

At XHON7, we take immense pride in the superior quality of our product materials and the evocative mood expressed through our multi-cultural inspired artworks. Each item in our collection is crafted using high-grade materials to ensure durability, comfort, and an exceptional aesthetic feel. Our artworks are not just decorations; they are celebrations of afro-culture, designed to evoke a sense of pride, heritage, and uniqueness. Whether it's a print, a piece of apparel, or any other product, you can expect it to embody the vibrant, rich, and diverse stories of Afro-artistry.
Where do you ship to?

At XHON7, we proudly ship Multi-cultural inspired artworks and apparel products worldwide! We offer international shipping to most countries. So, you can absolutely get our unique merchandise delivered to your home. Our mission is to share diverse art, culture and exclusive merchandise with everyone. Shipping times and costs vary by location. For more details, check our shipping policy or contact our expert customer support team. Get ready to enjoy XHON7 creations.